As happens from time to time, there is industrial action affecting flights in Europe today (20th March) and tomorrow (21st March). This is likely to lead to numerous flight delays and even cancelations. But what about your car hire?
Firstly, we monitor all flights in real time although when action like this happens even our systems can sometimes lack information. If you have a car from us currently and are due to return it but find out that your flight is delayed or cancelled you may need to extend your stay in Spain. In this cases we ask that you contact your local Drivalia office as a matter of urgency. Where possible we will do everything that we can to arange for you to extend your car hire if needed. Because of the Easter holidays we are very busy and pretty much fully booked but our team are working hard to re-plan cars in and out to accomodate the delays. So, if you have a car now and need to extend your booking you must contact us as a matter of urgency.
If you are flying to Spain and yoru flight is delayed then you don´t need to contact us if you are now due to land on the same day as your booking and within normal working hours up intil 10pm. If however your flight is going to be delayed until later than this or if it is cancelled then we would appreciate it if you can contact us. We will of course keep your car ready for you!
At Drivalia we pride ourselves on offering the fairst and most honest and transparent car hire in Alicante and Mallorca and if you do need to extend your package we will do our very best to keep your financial costs to the minimum. Do bear in mind that if your flight coming in to Spain is moved to a different day then your return flight may also change. In order for us to help you we need you to help us and let us know as soon as you have any information.
We look forward to seeing you soon.