Frequently asked questions about car hire
How can we help you?
Do you guarantee the model of car I will get?
All models shown by both Drivalia and third party agencies are examples (except for special models). If you have a specific requirement please email us and we will always do our best to accommodate your needs. We are unable to guarantee the exact model of car although we do guarantee that your car will be to the same size and specification of the example shown.
In the event of us not having your reserved group available we will always provide a car of a higher group at no additional cost to you.